KLIA Ekspres - The fastest way between KL Airport and KL City

Role Summary

We are currently looking for a highly motivated person with a minimum of 2 years' working experience in providing end user support for Microsoft Office suite and desktop.

Responsibilities

To provide IT technical support including equipment installation, deployment, system troubleshooting and network maintenance
To manage IT asset movement and update the IT asset database
To manage IT helpdesk support requests and resolve in a timely manner
To provide basic IT training including Microsoft Office training, in-house application and IT orientation briefing
To provide IT Operations support for Surveillance system, Electronic Information Display System, Workflow Management System and intranet portal
To maintain application program and debug the program code as and when is needed
To coordinate and manage third parties to resolve technical problems
To coordinate and liaise with vendor on IT purchasing and documentations

Requirements

At least 2 years’ working experience in providing end user support for Microsoft Office suite and desktop
Knowledge of programming and reporting would be an added advantage
Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, or Professional Degree in Computer Science/Information Technology/CompTia or equivalent
Fast learner and a self-starter in learning/developing new skills. Strong analytical and problem solving skills would be an advantage
Disciplined, self-motivated, responsible, creative, goal-orientated and able to work with minimum supervision
Able to manage a variety of tasks at any one time
Able to resolve problems and think logically/laterally, use creativity to overcome challenges and implement solution that ensure customer delight
Able to work beyond normal working hours if required
Excellent written and oral communication skills in both Bahasa Malaysia and English

Interested in
Joining us?

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Executive - IT Helpdesk Support

Role Summary

Responsibilities

Requirements

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