Combined Service

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Executive - IT Helpdesk Support

Executive - IT Helpdesk Support
We are currently looking for a highly motivated person with a minimum of 2 years' working experience in providing end user support for Microsoft Office suite and desktop.
  • To provide IT technical support including equipment installation, deployment, system troubleshooting and network maintenance
  • To manage IT asset movement and update the IT asset database
  • To manage IT helpdesk support requests and resolve in a timely manner
  • To provide basic IT training including Microsoft Office training, in-house application and IT orientation briefing
  • To provide IT Operations support for Surveillance system, Electronic Information Display System, Workflow Management System and intranet portal
  • To maintain application program and debug the program code as and when is needed
  • To coordinate and manage third parties to resolve technical problems
  • To coordinate and liaise with vendor on IT purchasing and documentations
  • At least 2 years’ working experience in providing end user support for Microsoft Office suite and desktop
  • Knowledge of programming and reporting would be an added advantage
  • Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, or Professional Degree in Computer Science/Information Technology/CompTia or equivalent
  • Fast learner and a self-starter in learning/developing new skills. Strong analytical and problem solving skills would be an advantage
  • Disciplined, self-motivated, responsible, creative, goal-orientated and able to work with minimum supervision
  • Able to manage a variety of tasks at any one time
  • Able to resolve problems and think logically/laterally, use creativity to overcome challenges and implement solution that ensure customer delight
  • Able to work beyond normal working hours if required
  • Excellent written and oral communication skills in both Bahasa Malaysia and English
Interested in
Joining us?
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*Please ensure that your file is in ZIP, PDF, JPEG or PNG format and does not exceed 5MB in size.
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