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MyPutrajaya Monthly TravelCard – Exclusive Savings for Civil Servants

MYPUTRAJAYA MONTHLY TRAVELCARD (MTC) PROMOTION

  1. What is the MyPutrajaya MTC promotion?
    MyPutrajaya MTC is a special three (3) months promotion that offers discounted fare and unlimited travel on KLIA Transit for Malaysian civil servants commuting to and from Putrajaya. This promotion helps reduce daily travel costs by providing a more affordable commuting option for the public sector.
  1. What are the travel sectors available for MyPutrajaya MTC?
    Travel sectors covered under MyPutrajaya MTC as follows:
      • Putrajaya & Cyberjaya – Salak Tinggi
      • Putrajaya & Cyberjaya – Bandar Tasik Selatan
      • Putrajaya & Cyberjaya – KLIA T1/T2
      • Putrajaya & Cyberjaya – KL Sentral
  1. How much is the MyPutrajaya MTC fare?


  2.  Who is eligible to apply for MyPutrajaya MTC promotion?
    Malaysian civil servants with valid Government ID commuting to and from Putrajaya are eligible for this promotion.
  1. When can I start to purchase the MyPutrajaya MTC?
    Purchasing period: 25 August 2025 – 31 October 2025
  1. When can I start using the MyPutrajaya MTC?
    Travel period: 1 September 2025 – 30 November 2025
  1. How do I register to purchase MyPutrajaya MTC?
      • Register your MyKad at https://mykad.kliaekspres.com/
      • Upon verification, you will then receive an email confirmation with credential details and temporary password to log in for purchase of MyPutrajaya MTC within four (4) working days.
      • Log in to KLIAekspres.com or KLIA Ekspres Mobile App to purchase the MyPutrajaya MTC Reload Voucher.
      • You will then redeem the Reload Voucher for MyPutrajaya MTC using your MyKad at your selected travel station.
  1. When is the last day to purchase the MyPutrajaya MTC?
    MyPutrajaya MTC is a limited time promotion. The last day to purchase the MyPutrajaya MTC is on 31 October 2025.
  1. What kind of card is used for the MyPutrajaya MTC?
    Only MyKad with a built-in Touch 'n Go (TnG) function is accepted for MyPutrajaya MTC. You are responsible to ensure that your MyKad TnG functionality is active before purchasing the MyKLIA MTC.

USAGE OF MYPUTRAJAYA MTC

  1. Can I board the KLIA Ekspres service with MyPutrajaya MTC?
    The MyPutrajaya MTC is only valid on KLIA Transit services. If you board the KLIA Ekspres train, the full fare of KLIA Ekspres standard ticket will be deducted from your MyKad’s Touch ‘n Go balance.
  1. The fare for selected sector to KLIA T1 and T2 is the same. Can I enter/exit at either T1 or T2 with MyPutrajaya MTC?
    Yes, you can. However, it is not applicable for inter terminal travel (between T1 & T2).
  1. Can I use MyPutrajaya MTC at other stations beside my selected travel sector?
    Not possible. Full fare will be deducted from the MyKad TnG card value if you travel on other than your selected travel sector.
  1. How many trips are included in the MyPutrajaya MTC?
    The MyPutrajaya MTC offers unlimited KLIA Transit travel for 31 days or until the promotion travel period ends on 30 November 2025, whichever comes first.
  1. I only used my MyPutrajaya MTC for 1 week, can I get a refund for the remaining unutilised travel period?
    No refund will be issued.

EXISTING MONTHLY TRAVELCARD USER/EKSPRESMILES MEMBER

  1. I bought a Monthly TravelCard earlier this month. Can I switch to the MyPutrajaya MTC and transfer the remaining trips?
    Unfortunately, remaining trips from your existing Monthly TravelCard cannot be transferred to the MyPutrajaya MTC. You need to finish the Monthly TravelCard trips inside the MyKad before switching to the MyPutrajaya MTC.
  1. I am a Monthly/Weekly TravelCard user. Can I transfer unused trips to MyPutrajaya MTC?
    No, unused trips cannot be transferred to MyPutrajaya MTC.
  1. I am already an EkspreSmiles member. Do I still need to register for MyPutrajaya MTC?
    Yes, you still need to register at https://mykad.kliaekspres.com/. However, if the email used for registration is already associated with an existing EkspreSmiles membership, the same account credentials and login method will apply. You can proceed to login and purchase once you receive the email confirmation that your MyPutrajaya MTC has been activated.

OTHERS

  1. My MyKad is damaged. What should I do?
    You are advised to check your MyKad at the nearest National Registration Department (JPN) if it needs to be replaced. 
  1. I am a university student traveling from Putrajaya to Kuala Lumpur for my classes. Can I purchase the MyPutrajaya MTC?
    The MyPutrajaya MTC is only for Malaysian civil servants with valid Government ID.
  1. MyPutrajaya MTC is a special three (3) months promotion that offers discounted fare on KLIA Transit for Malaysian civil servants working at Putrajaya and Cyberjaya.
  2. Civil servant’s MyKad embedded with Touch ‘n Go (TnG) is used as the ticketing medium for the MyPutrajaya MTC.
  3. The MyPutrajaya Monthly TravelCard (MTC) Promotion will start on 25th August 2025 as follows:
    • Purchase Period: 25th August 2025 to 31st October 2025
    • Travel Period: 1st September 2025 to 30th November 2025
  4. Promotion fares are as follows:

  1. MyPutrajaya MTC is valid for unlimited KLIA Transit travel for up to 31 days, or until the promotion travel period ends on 30th November 2025, whichever comes first.
  2. This MTC is valid only for travel on selected travel station (e.g., Putrajaya & Cyberjaya – Salak Tinggi vice versa).
  3. Full fare standard ticket will be deducted from the civil servant’s MyKad TnG card value if travel on other than your selected travel sector.

HOW TO REGISTER

  1. Only Malaysian civil servants with MyKad and valid Government ID are eligible to purchase this offer by registering their MyKad online for MyPutrajaya MTC at KLIA Ekspres website - https://mykad.kliaekspres.com
  2. Civil servant will receive an email confirmation with details of the Login ID (registered email) and temporary password upon successful registration. Express Rail Link Sdn Bhd (ERL) will take up to four (4) working days to verify the registration and activate the MyPutrajaya MTC in the log in account for purchase.
  3. Civil servant who has previously registered as EkspreSmiles member, the same account credentials/password can be used for purchase upon receiving the registration confirmation email for MyPutrajaya MTC activation.
  4. Civil servant who are not successfully registered will not be eligible to purchase the MyPutrajaya MTC.

HOW TO PURCHASE

  1. MyPutrajaya MTC can only be purchased on KLIA Ekspres mobile app or website within the purchase period as a registered logged-in user provided in the registration confirmation email.
  2. Upon purchase, a Reload Voucher will be issued for redemption at the KLIA Transit Customer Service Counter selected origin or destination station.
  3. To request an e-Invoice, visit the Customer e-Invoicing Portal at https://einvoice.kliaekspres.com/. Complete the required fields and submit the form. The e-Invoice will be issued within 72 hours. The request status can be tracked using the provided tracking number.
  4. If the TnG wallet in the MyKad is not functioning, it is the responsibility of the MyKad holder to get it replaced at the National Registration Department.

REGISTRATION DETAILS

  1. Submission of personal data for registration under the MyPutrajaya MTC Promotion is done with full and informed consent.
  2. The registration data submitted shall be used exclusively by ERL for the purposes related to this promotion, in accordance with the Personal Data Protection Act 2010 (PDPA).
  3. By registering for this promotion, civil servant agrees to the ERL Privacy Policy and Terms & Conditions available on KLIA Ekspres website https://www.kliaekspres.com/priv-policy/

OTHERS

  1. ERL reserves the right to amend these Terms & Conditions without prior notice.
  2. ERL’s decision on all matters related to MyPutrajaya MTC registration and usage is final.
  3. Any misuse, abuse, or fraudulent registration will result in the immediate termination of the MyPutrajaya MTC. No refund will be provided.
  4. For more information and assistance on MyPutrajaya MTC, please contact Customer Enquiry at 03-2267 8000 (Monday to Friday, 8:30 am – 6:30 pm) or email CustomerEnquiry@KLIAekspres.com